Maintains Banner database and other core business systems, and provides user support for these applications.
The Telecommunications (Telcom) Department is responsible for providing quality voice, data, and video services to all university constituents, as well as maintaining a robust telecommunications infrastructure.
Services include data network connections (both wired and wireless), telephone services, pagers, television, and many others.
Maintains, administers, and operates a variety of networked services and systems that support the instructional, research, and administrative activities of the campus community.
Services include data center operations; enterprise storage management; operating system support; identity and access management; database services; mass storage and backup systems; and enterprise service applications, portals, and web systems.
This group is also charged with ensuring the security and integrity of the University’s electronic information.
Provides front-line user support and advanced research support to serve the entire academic enterprise and auxiliary services. This group reports to the Provost and is responsive to the Deans and Chairs.
Responsible for producing educational media and providing instructional design services, iTunesU content development, and Online Learning Program support and delivery for the MIchigan Tech campus community..